Talk to us!

Whilst we certainly enjoy a good quip or two at The Iron Depot, an unhappy customer is no laughing matter. Help us to help you.

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Email * (our primary means of communication with you)

Phone Number (if you prefer to be contacted via phone!)

Order Number

What ails you? A voluntary ice breaker!

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If you are messaging about a return, please be sure to include:


- Order number

- Your name

- Your email

- The name of the item in question,

- The reason for the return in as much detail as possible

- Your preference - full refund or replacement item


In the case of damaged and/or faulty products, we may request to see picture and/or video evidence of the damage and/or fault before processing the return.